Shipping policy

We send all Biskit Box orders through Australia Post.

AUSTRALIAN EXPRESS ORDERS: Please note, the Australia Post Express Postage Service operates between all Australian Capital Cities (except Darwin and in Perth CBD only) and has a ‘Next Day Delivery’ (delivery timeframes have been impacted since COVID).  Outside Metropolitan Areas guaranteed service is to and from townships only. If your item is for an address outside the Australia Post Express Postage Service, they will use the fastest possible transport links but it won’t be covered by their ‘Next Day Guarantee’. Biskit Box is not responsible for late Express Postage orders. Should there be a problem with your order, please contact Australia Post on 13 13 18 with your provided Tracking Number.

INTERNATIONAL ORDERS:  To confirm your international delivery service with Australia Post, check the Australia Post website to view they are servicing your area. If not, please email us at biskitboxau@gmail.com for a DHL quote.

All taxes, duties, and customs fees are the responsibility of the recipient of the package.

DELIVERY TIMES

– Australian Standard (5 – 7 Business Days)
– Australian Express (1 – 3 Business Days)
– International Standard (15 – 18 Business Days)
– International Express (10 – 15 Business Days)
– DHL Express (3 – 5 Business Days)

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CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES?

We do not accept shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.

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DO YOU OFFER DELIVERY TO PO BOXES ADDRESSES?

We support shipments to PO Boxes
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